For Aberdeen Taxis, the well being of our passengers, drivers and employees is number one priority.
We continue to offer a full service to all passengers and customers for your essential travel needs and delivery services during this period. In line with UK Government advice, we have a clear set of guidelines around managing the spread of Coronavirus (COVID-19) and protecting our people, passengers and driver partners, whilst we maintain service continuity.
This guidance has been created in the interim, while awaiting further guidance from central government. Information is frequently changing and being updated and if you require further advice please visit the government website.
COVID-19 is a new illness that can affect your lungs and airways. It is caused by a virus called Coronavirus
Everyone should do what they can to stop Coronavirus spreading
It is particularly important for people who:
• are 70 or over
• have a long-term condition
• are pregnant
• have a weakened immune system
What are we doing?
- We have now partnered up with a specialist company division providing regular disinfection and decontamination Sanondaf treatment services to all our vehicles and offices.
- We take card and contact-less payments.
- We are advising to carry one passenger at a time unless from the same family.
- While we continue to provide a full service to passengers and we are asking passengers to ensure their journey is essential.
- We have vehicles with plastic sheets dividing a customer and our driver.
- We are continuously reinforcing additional safety measures to our drivers, customers and employees to help prevent spreading of COVID-19.
- We are asking passengers to follow UK Government and PHE/NHS guidelines and ensure they are not exhibiting symptoms associated with COVID-19 before they book with us, and stating this in the booking flow.
- We are asking employees to work from home, unless it is essential that they come in for their role. Within the office, we are facilitating social distancing.
- We are requiring drivers who are exhibiting symptoms associated with the Coronavirus – high temperature or a dry cough – to stay at home.
- We have introduced an infectious diseases policy, and believe we have robust contingency measures in place to ensure continuity of service in the case of the further spread of COVID-19.
- We constantly continue to monitor PHE advice closely and stand ready to make all necessary changes to help protect our passengers, employees and our drivers.